top of page

Terms and Conditions

General Terms and Conditions (T&Cs) - "Time out at Lake Tollense"

Marc Boeder - Alt Heiligensee 91a - 13503 Berlin

1. Arrival / Departure
FROM 3 p.m. / Until 11 a.m.
  Departure must be on the day of departure by
no later than 11 a.m. An overrun of the departure time of more than 30 minutes
will result in the calculation of an additional overnight stay.
Other arrival and departure times can be agreed individually with the landlord.
If the tenant does not show up by 9 a.m. on the day after their specified arrival, the property is considered vacant and can be rented again.
  A (proportional) repayment of the rent due to early departure is generally not made.

2. Special requests and ancillary agreements
are basically possible. They require written/digital confirmation from the landlord.
Pets are to book and
  Specify type and size.


3. Number of Guests, Rental Property and Neighbors

Additional guests are to be decalculated in advance and will be settled by the landlord. An occupancy of more than 4 guests is prohibited and leads to the termination of the tenancy without notice. The same applies to willful damage to the rented property or repeated disturbance of the neighbors (parties, loose dogs, etc.) after a single warning.

3. Payment & Withdrawal
The rental contract is valid upon receipt of the payment in the landlord's account
Validity. If there are problems with the payment (non-coverage, callbacks, etc.), non-payment is considered withdrawal and entitles you to re-rent. 24 hours after booking and 30 days before arrival, the landlord grants a full refund of the rental price minus any payment fees (not with Paypal only via Stripe/credit card) in the event of cancellation. Cancellations outside of the stated periods lead to payment of the full rental price. Special external circumstances such as some pandemic regulations are excluded from this.

Additional costs for bed linen, towels, electricity, water and heating, parking space and waste are not charged separately. We ask that you use natural resources sparingly.  

5. Renter's Obligations
The tenant undertakes to keep the rented items (holiday home, inventory and
outdoor facilities) to be treated with care. If damage occurs during the rental period
Holiday home and / or its inventory occur, the tenant is obliged to this
immediately to the property management (Jörg: 0172 3228287).
Deficiencies and damage already noticed upon arrival must be reported immediately
Property management must be reported, otherwise the tenant is liable for this damage. To the
A reasonable period of time must be granted for the elimination of damage and defects.
Claims from complaints that are not reported immediately on site are
locked out. Complaints only at the end of the stay or after leaving
of the holiday home are received by the landlord are also entitled to compensation
locked out.

In the event of any disruptions to performance, the tenant is obliged to keep everything within
to do what is reasonable under its legal obligation to rectify the disruption
contribute and to minimize any damage that may have occurred.

On the day of departure, personal items are to be removed by the tenant, household waste is in
Dispose of the dishes provided is clean and washed in the containers provided
to store in kitchen cabinets.

6. Liability
The tender was created to the best of our knowledge. For influencing the
Rental property due to force majeure, due to power and water failures customary in the country and
Severe weather is not liable. Likewise, no liability is assumed for the occurrence of unforeseeable or
unavoidable circumstances such as official orders, sudden construction sites or for
Disturbances caused by natural and local events. But the landlord is happy to help
help to solve the problems (as far as this is possible).
A liability of the landlord for the use of the provided play and sports equipment
is excluded.
The arrival and departure of the tenant is his own responsibility and liability. the
Landlord is not liable for personal belongings in the event of theft or fire. For wanton
The tenant is fully liable for destruction or damage.

7. Final Provisions
Photos and text on the website or in the flyer serve as a realistic description. the
100% compliance with the rental property cannot be guaranteed. the
Landlord reserves the right to make changes to the equipment (e.g. furniture) provided they are equivalent

Should one or more provisions of these terms and conditions be ineffective
or become, this does not affect the effectiveness of the remaining conditions. The ineffective
Regulation is to be replaced by an effective one that meets the economic and legal requirements
will of the contracting parties comes closest.

German law applies. Place of jurisdiction and place of performance is Berlin.

bottom of page